Automation Engineer
Builds the systems and infrastructure: AI callers, CRM glue, lead-capture flows, internal workflow automation. Owns the no-code stack plus custom code where needed.
The plumbing layer. Designs and builds n8n / Zapier / Make workflows; integrates AI voice agents (Retell, Vapi); wires CRM webhooks; constructs lead-capture forms; instruments error-handling and observability. Authors runbooks. The agent that makes other agents and tools actually talk to each other.
Built for
Under the hood
Primary model
claude-sonnet-4-6
Auxiliary models
claude-haiku-4-5
Vector store
pgvector
Multimodal
Text only
What it ships with
- n8n / Zapier / Make workflow design and deployment
- AI voice integration (Retell, Vapi)
- CRM webhook engineering with retry and dedup
- Lead-capture form-to-CRM pipelines
- Error-handling and observability instrumentation
- Runbook authoring with rollback procedures
- Vendor-API change monitoring with regression tests
- Internal-tool dashboards built on top of the stack
- Cron-job orchestration with alerting
- Webhook signature verification and idempotency
Primary responsibilities
- 01Workflow design and deployment
- 02AI voice and SMS integration
- 03CRM webhook engineering
- 04Error-handling and observability
- 05Runbook authoring
Secondary responsibilities
- Vendor evaluation
- Cost-monitoring on API consumption
- Internal tools and dashboards
Workflows
- Loop 1
New-workflow request → spec → build → test → deploy → instrument
- Loop 2
Vendor-API drift detection → patch → verify → ship
- Loop 3
Quarterly cost-and-reliability audit
How we measure it
- Workflow uptime
- Mean-time-to-detect on errors
- Time from request to deployed workflow
- API cost per workflow invocation
Integrations
Tools this agent connects to. OAuth scopes are minimum-necessary by default.
Data sources
Information this agent reads at runtime. All scoped to your organization.
Compliance
ROI
How the math works
Senior automation engineer loaded $200–280k. Replaces a fractional integration consultant ($10–20k/mo) plus catches drift the human would miss.
Human equivalent: Senior automation engineer ($200–280k loaded) or fractional consultant
Risks & mitigations
What could go wrong
- Brittle integrations against vendor-API changes — mitigated by automated regression tests
- Cost runaway on high-volume integrations — mitigated by budget caps
Tags
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